Patient FAQs

Frequently Asked Questions

We hope this section will assist you with any questions and concerns you may have before commencing physical therapy. However, if you have a question that is not listed below, please contact the office.

Do I need to see a physician before coming in for physical therapy treatment?

No, in Massachusetts it is your right to have direct access to physical therapy services. However, your health insurance may require you to be seen by a doctor prior to starting therapy. We always recommend that all of our patients be seen by a primary care physician or specialist. These doctors will usually write a prescription to physical therapy, which allows our therapists to have more insight into your

What should I expect on my first visit to my physical therapist?

On your initial appointment, your physical therapist will perform an evaluation to assess your injury/impairments. Your evaluation will include a thorough personal history, a review of symptoms, and various tests and measures to gain a more specific understanding of your diagnosis. With all that information combined, your physical therapist will make a clinical judgment as to your diagnosis, prognosis, and treatment. A treatment program will be designed to remedy the problems identified, as well as to attain the goals set forth in conjunction with your physical therapist and referring physician.

What should I wear to my physical therapy appointment?

You should always wear comfortable, athletic attire to physical therapy. If you are coming to any of our offices for a lower-extremity problem (i.e. knee, hip, leg, etc.), we ask that you refrain from wearing jeans and instead bring/wear shorts and sneakers. If you have an upper extremity ailment (i.e. shoulder, elbow, etc.) please wear clothing that will allow exposure of the area to be examined, like a t-shirt or tank top. You are always welcome to change in our private treatment rooms.

What should I bring to my first appointment?

For your first visit, you will need the prescription from your referring doctor (if you have one), insurance card, and any operative reports, including MRI or X-ray results. If you are using a brace, splint, crutches, or a cane, please bring those as well.

What types of interventions may I receive?

The findings of your evaluation will determine what types of interventions you will receive. If inflammation and swelling is present, modalities such as, hot and cold therapy, neuromuscular electrical stimulation or ultrasound may be used in conjunction with soft tissue mobilization (massage), which may also be used to control altered tissue tension. Manual stretching and joint mobilization are administered when flexibility and mobility limitations are present. Therapeutic exercise is always a component of intervention and may include, but is not limited to:

  1. Range of motion exercise (involving passive and active movement)
  2. Strengthening exercise ranging from isometrics to active weight-resisted exercise
  3. Stretching exercise
  4. Cardiovascular exercise
  5. Balance/proprioceptive exercise

How long will my physical therapy visit last?

Since our patient treatment plans are individualized and based on your specific medical history and injury, your initial evaluation and follow up appointments will not be limited to any time duration. While other clinics/institutions may limit treatment times, our practitioners take great pride in making sure they provide the best care possible and therefore will take all necessary steps and time to effectively rehabilitate your specific injury.

Will my insurance cover my physical therapy?

Although most insurance companies cover physical therapy, coverage for each plan is extremely unique and varies greatly across different insurance companies. Please review the Insurance page to see which health plans we are contracted with. It will then be important for you to contact your insurance health plan or handbook for the specific guidelines to your physical therapy benefit. If you have any additional questions, please contact our office staff.

How do I set up an appointment?

Simply call one of our offices to set up an appointment at either location with our physical therapists. Our office staff will assist you in answering all of your preliminary questions and concerns when setting up the initial appointment.

Why choose Beantown Physio, Inc.?

Because we are experts! We are widely regarded as a leading expert in physical therapy in the greater Boston area. We are constantly attending continuing education seminars and conferences to stay current with the trends in the Physical Therapy profession. Our referring physicians and past clientele regularly send their family members, colleagues and friends to our facilities. We are dedicated to resolving your problems in an environment that is welcoming, warm, and relaxing. Patients receive personalized care and attention from our staff. If you are still unsure and/or have questions, please don’t hesitate to contact us!